In a significant move to upscale its IT solutions portfolio, ePlus inc. today announced an expansion in its Managed Services to now support Juniper Mist technologies. Utilizing sophisticated AI and machine learning capabilities, this expansion aims to streamline IT operations and enhance user experiences across various networks.
ePlus Enhances Services with Juniper Mist
ePlus has integrated Juniper Mist’s wireless, wired, and SD-WAN infrastructure devices into its Managed Services lineup. This addition complements the existing infrastructure monitoring services by not only ensuring enhanced 24x7x365 network performance and availability but also aids in event remediation and incident isolation via Juniper Marvis AI virtual network assistant capabilities.
Benefits of Juniper Marvis AI Integration
With Juniper Mist Premium Analytics, ePlus Managed Services can deliver more comprehensive network observability. The integration of Juniper Marvis AI assists in significantly reducing the mean time to resolution. According to Wayne St. Jacques, Vice President of Managed Services at ePlus, the AI’s capability to analyze, validate, and act on data greatly alleviates potential IT issues, focusing on preventative measures to avoid outages and swiftly restore services.
Overview of ePlus Managed Services
For more than 25 years, ePlus Managed Services has been a cornerstone in helping enterprises master the control and operation of their IT infrastructure. Offering relief from daily IT management tasks, ePlus aims to optimize operations and mitigate risks with its robust services, holding several compliance attestations such as SSAE 18 (SOC 1 Type 2), HIPAA, and SSAE 18 SOC 2 Type 2 for cloud-based solutions.
In summary, ePlus has further solidified its position as a leader in IT solutions by integrating Juniper Mist technologies into its Managed Services. This strategic enhancement not only promises improved IT operations and user experiences but also strengthens its long-standing partnership with Juniper, marking a significant milestone in both companies’ journeys towards technological excellence in network management.
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