Hanshow has officially launched xPilot, an innovative AI-powered store execution assistant, at NRF 2026 APAC in Singapore. Developed in partnership with Microsoft, xPilot aims to transform the future of retail by powering real-time, data-driven actions for physical stores. This launch marks a significant advancement in Hanshow’s mission to deliver intelligent retail solutions worldwide.
How Hanshow xPilot Transforms Retail with Real-Time AI Tools
xPilot leverages Hanshow’s digital twin technology to bring together real-time store sensing, AI-driven decision-making, and automated workflows. The platform integrates seamlessly with IoT devices such as smart shelves, smart carts, and robotics. As a result, retailers gain instant insights into shelf availability, planogram compliance, and operational alerts, which help teams prioritize critical tasks. This intelligent assistant is designed to support faster, smarter, and more consistent execution across store networks.
Microsoft Collaboration Powers Intelligent Store Operations
Built on Microsoft Azure and using Microsoft Fabric, xPilot unifies sensing data with business operations data on a secure, scalable cloud infrastructure. Thanks to Microsoft’s AI agents and Foundry, store intelligence is transformed into proactive actions by staff or automation. Furthermore, xPilot’s open architecture lets retailers connect to ecosystem partners for merchandising, supply chain, and customer engagement. This collaboration ensures a connected, resilient, and future-ready retail environment.
Early Adoption: Rainbow Department Store’s xPilot Experience
One of China’s leading retailers, Rainbow Department Store, has become an early adopter of xPilot in live environments. By integrating Hanshow IoT solutions and xPilot, Rainbow has moved from manual operations toward intelligence-driven workflows. Their teams now benefit from immediate alerts for display compliance, pricing accuracy, and inventory management. This shift has enabled faster response times and improved operational efficiency, demonstrating the tangible value xPilot brings to in-store execution.
To sum up, Hanshow xPilot, in partnership with Microsoft, is setting new standards for intelligent store operations. The real-time data integration and AI-powered decisions enable proactive store management, benefiting retailers and raising operational IQ across the board. As early adopters like Rainbow Department Store demonstrate success, xPilot could become a key tool for modernizing retail on a global scale.
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