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Sendbird Levels AI Playing Field for Small Businesses

Unlocking AI potential: Sendbird's AI chatbot empowers small businesses with accessible technology.

In a major move to revolutionize customer engagement, Sendbird brings to the market an AI chatbot that simplifies app integration and improves software connections. The Sendbird AI Chatbot will empower not only industry giants but also small businesses, providing them with an accessible and cost-effective AI tool.

Sendbird Unveils New Developer-Centric Pro Package

With this game-changing pro package, Sendbird is set to make a significant impact on mobile app integration. By offering an enhanced number of workflows and function calls for third-party software connections, this feature strengthens the capabilities of the AI chatbot. As a result, businesses can now leverage personalized recommendations for flights, accommodations, or even products to their consumers.

Integration of AI Chatbot with Sendbird Desk

Capitalizing on seamless integration, Sendbird’s AI Chatbot effortlessly merges with Sendbird Desk, an in-app chat customer service solution. Through this, businesses can optimize a unified sales or support desk, which maintains a nuanced understanding of human support. The result? Swifter, more accurate responses with increased customer satisfaction, promising a radical improvement in automated efficiency.

Empowering Small Businesses with AI Technology

Reiterating the value of AI accessibility, Sendbird CEO and Co-founder John S. Kim expressed that their AI chatbot’s principal objective was to put big-tech within reach of small businesses. Their no-code AI chatbot resonates with this vision, enabling such entities to equal their larger counterparts in engaging with customers using AI, a feat previously unattainable.

In conclusion, the Sendbird AI chatbot emerges as a transformative tool that enhances customer engagement, boosts efficiency and puts sophisticated AI technology in the hands of small businesses. By making AI accessible and affordable, it opens the door for businesses of all sizes to leverage advanced technology to enhance their operations and efficiently meet customer expectations.

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