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UST Boosts Market Lead with ISG Automation Buy

UST acquires ISG's automation unit to enhance its tech portfolio.

In a significant move to solidify its stature in the intelligent automation market, UST, a renowned digital transformation solutions provider, has announced its acquisition of the automation unit from Information Services Group (ISG). This $27 million all-cash transaction marks an essential stride towards enhancing UST’s offerings in the burgeoning field of smart automation technologies.

UST Acquires ISG’s Automation Division

The recent acquisition by UST involves ISG’s high-profile automation segment that specializes in Robotic Process Automation (RPA), artificial intelligence (AI), and other automation technologies. Having commenced operations in 2017, this division brings to UST over 120 skilled consultants and technologists spread across key global markets including the US, UK, India, Canada, and Germany. This move not only expands UST’s technological footprint but also reinforces its capability in delivering advanced automation solutions to its clientele.

Enhancing Capabilities with Intelligent Automation

With this acquisition, UST is set to leverage ISG Automation’s expertise to enhance its existing capabilities in intelligent automation. This includes broadening their service offerings across various industries aiming to streamline operations, catapult the customer experience, and curtail operational costs. The integration of AI and RPA into UST’s services portfolio promises considerable growth in their business transformation solutions, further enabling them to deliver comprehensive, automation-powered Business Process as a Service (BPaaS) outcomes.

Strategic Benefits and Future Prospects for UST

The strategic acquisition allows UST to fortify its position in a competitive intelligent automation market. It enables the company to address the increasing demand for automation technologies, subsequently helping clients to scale such solutions across their enterprises. Generative AI, being at the forefront of enterprise automation, will also see greater integration in UST’s offerings, aligning with ongoing demands for innovation and efficiency in client operations. Furthermore, the move bolsters UST’s partner ecosystem, linking them with top automation vendors like Automation Anywhere, UiPath, and Blue Prism.

In conclusion, UST’s acquisition of ISG Automation signifies a pivotal development in its business trajectory, enhancing intelligent automation capabilities and positioning the company as a leader in this fast-evolving sector. The deal not only broadens UST’s service offerings but also solidifies its commitment to driving technological innovation and operational excellence across global markets. As this partnership progresses, it is expected to spawn substantial benefits for clients aiming for significant transformation in their operational workflows.

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