CloudHesive has earned prestigious recognition at the annual CX Today Awards for its exceptional partnership with Amazon Web Services (AWS). This achievement highlights both companies’ dedication to innovation and superior customer experiences in the cloud services sector.
CloudHesive and AWS Win Best Customer Experience Partnership
At this year’s CX Today Awards, CloudHesive was honored for its outstanding collaboration with AWS. This partnership won the “Best Customer Experience Partnership” award, a category that celebrates excellence in delivering advanced, customer-focused solutions. The judges praised CloudHesive and AWS for their ability to support digital transformation in various industries, focusing on efficiency, scalability, and end-user satisfaction.
ConnectPath CX Powers Innovation in Cloud Contact Centers
At the heart of CloudHesive’s success is its ConnectPath CX platform. Powered by Amazon Connect, ConnectPath CX is a Contact Center as a Service (CCaaS) solution. It enables businesses to offer modern, AI-powered, omnichannel customer experiences. Organizations using ConnectPath CX benefit from:
- Improved response times
- Lower operational costs
- Enhanced customer satisfaction
- Streamlined regional operations
By tightly integrating advanced technology with business processes, CloudHesive empowers clients to elevate their service standards.
CloudHesive Expands Global Reach with Award-Winning Solutions
Founded in 2014, CloudHesive has become a key player in cloud migration, security, and optimization. The company continues to evolve by focusing on innovation through artificial intelligence and expanding its portfolio of managed cloud services. With headquarters in Fort Lauderdale, Florida, and offices across the Americas, CloudHesive serves a growing global client base across many industries.
The recent CX Today Award highlights the power of the CloudHesive AWS partnership in transforming the customer experience landscape. Their shared commitment to technology innovation and a people-first strategy positions CloudHesive as a leader in next-generation cloud solutions. As CloudHesive continues to push boundaries, customers can expect even greater advancements in the years to come.
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