Chaw has announced a strategic partnership with Zoku, selecting the cloud technology provider to deploy a unified food and beverage platform. This solution will streamline operations across popular brands such as Subway, Khiang Street Food, Juiceland, and Vendi. The partnership aims to revolutionize multi-location restaurant management and enhance the customer experience.
Chaw Chooses Zoku for Unified Multi-Brand Restaurant Solution
Chaw, a leading multi-brand food and beverage operator, will implement Zoku’s specialized platform to manage operations at Subway, Khiang, Juiceland, and Vendi locations. The solution supports counter, table service, and self-service ordering in varied environments. Vichit Sachathamarat, Chaw’s Managing Director, stated that Zoku’s design is ideal for the operational needs and scale of their business. This move allows Chaw to centrally manage crucial activities, including menus, recipes, inventory, customer data, and sales across all restaurants in its portfolio.
Cloud-Based Technology Enhances Operations and Efficiency
Zoku’s platform leverages a cloud-based architecture to deliver reliable and consistent performance. It offers shared services for integrating third-party commerce, payment, and operational systems. Through Zoku Sync, the technology connects digital and in-person experiences, enabling innovations such as self-service and mobile ordering. As a result, Chaw gains real-time data visibility, centralized management, and improved operational control. These features help maintain efficient workflows and a consistent customer experience throughout all locations, including specialized airport venues.
Supporting Chaw’s Growth Across International Locations
The deployment not only meets Chaw’s immediate operational requirements but also supports its long-term vision for growth. By adopting Zoku’s platform, Chaw is better equipped to expand its multi-location restaurant brands internationally. The group now benefits from operational expertise and scalable processes that encourage efficient brand development and expansion. This technology partnership positions Chaw for continued market relevance and customer engagement in diverse markets.
In summary, the Chaw and Zoku partnership demonstrates a significant step forward for unified food and beverage management. By embracing advanced, cloud-based solutions, Chaw streamlines multi-brand operations and prepares for future growth. This collaboration sets a new standard for efficiency and innovation in the industry.
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