Hitachi Digital Services has announced a strategic partnership with DS Smith to drive digital transformation through integration platform modernization. This collaboration aims to bring innovation, efficiency, and future-readiness to DS Smith’s operations, leveraging cutting-edge cloud and AI technologies.
Hitachi Digital Services to Modernize DS Smith’s Integration
DS Smith, a global leader in sustainable packaging solutions, is undergoing a significant digital transformation initiative. With its legacy system, Microsoft BizTalk, nearing end-of-life in 2027, DS Smith required more than a basic migration. Instead, the company sought a future-proof integration solution to support business agility and rapid innovation. Through the partnership, Hitachi Digital Services will design and implement a robust new platform, ensuring minimal disruption while transitioning over 5,000 existing integrations across hundreds of locations.
Cloud-Based, AI-Driven Platform Fuels Digital Transformation
The new integration ecosystem will utilize the Boomi platform, enabling DS Smith to move away from outdated middleware and embrace modern technologies. Deployment will be cloud-based and powered by AI, bringing several important benefits:
- Accelerated Integration Deployment: Integration timelines will shrink from months to mere weeks or days.
- Resilience and Reliability: Enhanced data security, scalability, and minimized downtime.
- AI-Driven Efficiency: Automation of key processes frees teams for strategic tasks.
- Seamless Connectivity: Faster onboarding for customers and vendors through an API-first architecture.
Strategic Partnership Enhances Efficiency and Connectivity
Hitachi Digital Services brings deep expertise in enterprise digital transformation, especially for complex environments like manufacturing and packaging. The company will manage every step of DS Smith’s migration, from design and implementation to smooth change management. By doing so, DS Smith strengthens its position in the packaging sector, enhances business flexibility, and unlocks new opportunities for innovation and growth. Executives from both companies highlight the broad impact of this initiative, emphasizing operational agility and long-term competitiveness.
In summary, the partnership between Hitachi Digital Services and DS Smith marks a pivotal move towards digital innovation in the packaging industry. By adopting a modern, AI-powered integration platform, DS Smith is set to boost efficiency, increase connectivity, and remain at the forefront of sustainable business transformation.
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