Infosys has announced an expanded partnership with Sunrise, strengthening its position as a leader in IT transformation. This collaboration aims to accelerate digital modernization and set the stage for a future powered by artificial intelligence. As both companies focus on innovation, this strategic move promises improved customer experiences and operational agility.
Infosys and Sunrise Expand Collaboration for IT Transformation
Infosys and Sunrise are taking their partnership to the next level by extending their long-term strategic collaboration. The goal is to create a modern, agile, and secure technology foundation for Sunrise, which is Switzerland’s second-largest telecommunications provider. Infosys will provide end-to-end IT services, consolidating Sunrise’s technology ecosystem and streamlining vendor relationships. This approach supports Sunrise’s efforts to innovate, remain competitive, and become future-ready in the ever-evolving telecom sector.
AI and Data-Driven Solutions to Boost Sunrise Operations
A key feature of the expanded partnership is leveraging AI, analytics, and data to enhance Sunrise’s business operations. Infosys will introduce elements of Infosys Topaz, an AI-first platform, into Sunrise’s digital landscape. By integrating generative AI technologies, Infosys will help Sunrise drive:
- Intelligent automation of core processes
- Data-driven insights for business growth
- Enhanced operational speed, efficiency, and quality
This transformation enables Sunrise to deliver services with improved reliability, better time-to-market, and personalized digital experiences for its customers.
Enhancing Customer Experience and Future-Readiness with AI
Customer-centricity is at the heart of this IT transformation. The combined efforts of Infosys and Sunrise teams are focused on building agile, predictive, and scalable platforms. These changes will not only improve service levels but also ensure Sunrise is ready for upcoming advancements in artificial intelligence. By streamlining its technology landscape and adopting cutting-edge solutions, Sunrise aims to provide more reliable and tailored experiences for its clients, securing a robust foundation for AI-driven growth.
In summary, the deepened collaboration between Infosys and Sunrise marks a significant step forward in the digital evolution of the Swiss telecom industry. Their shared vision of AI-powered transformation and customer-first innovation sets a high standard for operational and technological excellence. As they move forward, customers can expect improved services, greater efficiency, and a future built on advanced digital solutions.
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