In a significant move for the trust and safety sector, IntouchCX has announced its strategic acquisition of WebPurify, a leader in AI-driven content moderation. This merger promises to bolster IntouchCX’s capabilities in creating secure and inclusive online environments, a crucial endeavor as digital interactions continue to increase in prevalence and complexity.
IntouchCX Announces Acquisition of WebPurify
With this acquisition, IntouchCX, a global leader in customer experience solutions, aims to enhance its offerings in the trust and safety domain, vital for ensuring client, employee, and user security. Shane Kozlowich, Co-CEO of IntouchCX, emphasized that AI-powered content moderation is a perfect complement to their technology-first approach, enhancing their ability to support clients with the complex demands of modern digital platforms.
Enhancing Trust and Safety Solutions
The integration of WebPurify’s expertise and technology with IntouchCX’s already robust customer experience frameworks promises to redefine the landscape of online trust and safety. This partnership will not only expand IntouchCX’s geographical reach but will also upscale its capabilities to offer unparalleled service across various industries, including technology, retail, media, and entertainment.
The Future of Content Moderation Technology
WebPurify has been a trusted name in content moderation since 2007, blending AI and human expertise to maintain safer digital spaces. Jonathan Freger and Josh Buxbaum, Co-Founders of WebPurify, expressed their enthusiasm about scaling their vision alongside IntouchCX, aiming to meet the evolving needs of clients and create a safer digital world. This alliance signifies a milestone in setting new standards within the trust and safety sector.
The merger between IntouchCX and WebPurify signifies a transformative step towards advanced, safe digital interaction platforms. It reflects a shared commitment towards innovation and excellence in protecting online communities. As the digital landscape evolves, this partnership is poised to play a crucial role in shaping the future of trust and safety in digital ecosystems.
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