Kearney, a global management consulting leader, has announced a strategic partnership with ServiceNow to drive enterprise transformation through agentic AI. This collaboration aims to empower enterprises with cutting-edge AI tools that can provide real business impact more efficiently than ever before.
How the Kearney-ServiceNow Partnership Advances Agentic AI
The partnership leverages Kearney’s strategic insight and business process expertise, combined with the power of the ServiceNow AI Platform. Together, these capabilities help clients accelerate digital transformation by reimagining how work is organized and executed. The joint offering emphasizes designing adaptive processes and implementing autonomous agents to handle complex decisions, letting employees focus on higher-value tasks.
Key Benefits: Operational Excellence and Workflow Optimization
Organizations working with Kearney and ServiceNow will see value across three key dimensions:
- Operational excellence with faster exception handling and fewer service leaks
- Workflow optimization for improved process velocity and cross-functional transparency
- End-to-end business impact via live process orchestration powered by AI and automation
In practice, these improvements result in measurable business outcomes, such as significant reductions in operational costs and enhanced deployment of digital tools.
Transforming Enterprises Through AI-Driven Business Processes
Kearney and ServiceNow are committed to helping organizations realize the full potential of AI-driven transformation. Their approach goes beyond implementing standalone AI tools. Instead, they offer a comprehensive reengineering of business processes. By unifying sales, operations, and service workflows, they enable companies to move from concept to scalable AI adoption, adopting IT models that foster innovation and efficiency.
In summary, the Kearney-ServiceNow partnership paves the way for organizations to embrace agentic AI at scale. Through enhanced operational excellence, workflow efficiency, and end-to-end process transformation, companies are now better positioned to achieve meaningful, accelerated business results.
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