Zadarma, a leading name in cloud communications, has made a strategic move in the European market. In a pivotal acquisition, Zadarma has acquired the Spanish VoIP provider Megacall, further expanding its reach and delivering enhanced services to customers across Europe.
Zadarma Expands European Presence with Megacall Acquisition
The acquisition of Megacall marks Zadarma’s second major purchase, following last year’s successful acquisition of US-based VoIPVoIP. By acquiring Megacall, Zadarma significantly strengthens its foothold in the European communications market. The Malaga-based company brings a strong reputation for tailored VoIP services, allowing Zadarma to reach new customer segments. This deal illustrates Zadarma’s commitment to growth and reinforces its position as a top cloud communications provider in the region.
New Features and Benefits for Megacall Customers
As a result of this acquisition, Megacall customers gain access to a wider suite of tools and services. New features now available include:
- Speech Analytics and AI Tools: Gain valuable business insights.
- Virtual Phone Numbers: Available in over 110 countries for global reach.
- Cloud PBX: User-friendly business phone system for efficient communication.
- Built-in CRM: Includes call tracking and robust reporting features.
- Extended API Integrations: Easily connect with popular CRM and AI platforms like RetellAI, HubSpot, and Zoho.
- 24/7 Customer Support: Access help any time via chat or phone.
Megacall’s turnkey solutions will continue to serve clients needing fully customized setups, while Zadarma’s flexible, self-service approach enhances customer choice.
Commitment to Innovation and Seamless Service Integration
Zadarma has carefully managed the transition for Megacall’s customers. Services have continued without interruption, ensuring that clients enjoy both continuity and access to new features. Zadarma’s six global data centers and multilingual support reflect its dedication to smooth operations and customer satisfaction. Innovation remains a core company value, evidenced by ongoing development of advanced cloud communication tools and integrations.
In summary, the acquisition of Megacall positions Zadarma as a stronger competitor in the European communications sector. By broadening its offerings and staying true to innovation, Zadarma continues to deliver robust, reliable, and customer-focused solutions for businesses of all sizes.
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