Hexaware Technologies has announced the launch of a new delivery center in Cairo, marking a significant step in its global expansion. This move aims to boost service capabilities for clients in Egypt, the Middle East, and key European markets. The new center highlights Hexaware’s ongoing commitment to innovation and operational excellence.
Hexaware Cairo Delivery Center Boosts Global Operations
The new Hexaware Cairo delivery center starts with 100 skilled professionals. This facility strengthens the company’s global delivery network. Located in one of Cairo’s prominent technology parks, it brings Hexaware closer to both regional and European clients. Additionally, this expansion enhances Hexaware’s capacity to support businesses as they grow and adapt in changing markets.
Multilingual Services and Talent Development in Egypt
The Cairo center provides multilingual customer experience services in Arabic, English, and several European languages. The local workforce benefits from Egypt’s robust education system and strong language skills. Hexaware is also partnering with universities to nurture a pipeline of talent, ensuring long-term growth and continued high-quality services.
AI-Driven Customer Experience at New Hexaware Facility
This new facility supports Hexaware’s approach combining AI-driven technologies with human expertise. By leveraging automation, analytics, and generative AI, Hexaware aims to deliver improved customer service. The center is designed as a digital-first hub, reflecting Hexaware’s broader strategy to innovate and lead in customer experiences worldwide.
In summary, the launch of the Hexaware Cairo delivery center underscores the company’s global ambitions and focus on digital transformation. Through multilingual services, local talent investment, and advanced AI solutions, Hexaware continues to drive excellence in customer experience and operational resilience across its global network.
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