Readymode, a leading predictive dialer software provider for call centers, recently announced the release of its enhanced call center platform, Readymode iQ. This new release is set to revolutionize the way call centers operate, offering robust DID management and call cadencing, thus boosting both deliverability and answer rates.
Introduction to Readymode iQ’s Enhanced Features
This enriched platform, Readymode iQ, is equipped with a new DID reputation management module and a call cadencing module. Customers who had early access witnessed significant improvement in their call connect and answer rates. The new features also include an autopilot function only using clean DIDs for major carriers, and 30 clean DIDs for each licence.
Increasing Call Center Efficiency with Readymode iQ
In addition to the already appreciated core software functionality, features such as Voicemail Drop and the Risk Management System have been added. These tools help to increase efficiency and protect businesses from accidental calls to DNC-registered leads. Further, ‘zero setup fees’ and ‘1:1 personalized implementation support’ back this platform, ensuring a smooth transition for new users.
Protecting Readymode iQ Users and their Business
The newly designed DID Reputation module proactively alerts call centers when their dials are likely to be marked as spam or scam by major carriers. Having this advanced foresight not only boosts call acceptance but also guards the investment in DIDs. The combination of features is aimed at helping call centers to both scale and protect their businesses efficiently.
In conclusion, Readymode iQ is set to redefine the way call centres cooperate. With the promise of increased connection rates, improved answer rates, and comprehensive user protection, this enhanced platform is ready to help call centers drive more revenue and acquire more customers. The release of Readymode iQ marks a significant progression in the call center software domain, benefiting both call centers and their respective businesses.
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