Orchard Hotel Enhances Guest Experience with Aiello AI Assistant

Orchard Hotel Singapore is raising the bar in the hospitality industry. The hotel has introduced the Aiello Voice Assistant (AVA), transforming guest experience through cutting-edge technology.

Introducing Aiello Voice Assistant at Orchard Hotel

The Orchard Hotel Singapore is proud to debut the Aiello Voice Assistant (AVA). This AI-powered device connects guests effortlessly with hotel staff. Additionally, it provides data-driven insights that enhance customer service and streamline operations. With AVA, the hotel replaces traditional telephone handsets. Thus, guests can now enjoy a hands-free stay, making communication seamless and efficient.

Enhanced Guest Experience with AI Integration

The AVA is designed to be a personal guide for guests. It offers information on amenities, services, and local recommendations. Guests can effortlessly connect with other rooms or the front desk using voice commands. Jacqueline Ho, General Manager at Orchard Hotel Singapore, said that this innovative step combines state-of-the-art technology with personalized service. This reinforces their leadership in the hospitality industry.

Aiello’s Vision for the Future of Hospitality

Aiello aims to integrate AI seamlessly into existing hotel technology ecosystems. Mr. Vic Shen, CEO and Co-founder of Aiello, highlighted that being the first in Singapore is just the beginning. The focus is on providing a holistic and technologically advanced guest experience. This aligns with Orchard Hotel Singapore’s legacy of excellence. The Aiello Voice Assistant has already been deployed in over 100 hotels and answered over 14 million inquiries.

In conclusion, Orchard Hotel Singapore’s introduction of the Aiello Voice Assistant sets a new standard in hospitality. This move reflects a commitment to innovation and exceptional guest experiences. The AI integration promises a future where technology enhances convenience and comfort for hotel guests.

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