Newgen Software Technologies Ltd has announced the launch of its Contextual Content Services platform, a new integrated platform for insurers that offers enhanced content management for claims and policy documents, optimizing productivity and reducing turnaround time. The new platform has been developed with end-to-end content management capabilities to meet the specific needs of P&C insurers.
Newgen’s Contextual Content Services platform for insurers
Newgen’s platform is designed to enable insurers to gain a streamlined view of all documentation related to a specific case from a single access point, increasing efficiency, productivity and transforming traditional processes. The platform will enable insurers to capture, store, organize and manage policy or claims content in a centralized repository using pre-defined templates. This new platform aims to facilitate real-time collaboration, secure content archival and efficient content lifecycle management whilst maintaining strict privacy and security protocols.
Benefits of Newgen and Guidewire’s integration
Newgen’s integration with Guidewire will enable insurers to improve collaboration between claims and policy teams, improving decision-making processes and increasing the overall speed and effectiveness of communication. With Guidewire and Newgen’s integration, insurers will have access to easy document management, secure archiving and real-time collaboration. Guidewire, the platform P&C insurers trust to engage, innovate, and grow efficiently, encompasses digital, core, analytics, and machine learning capabilities to deliver a cloud service for over 500 insurers in 38 countries around the world.
Guidewire as a trusted platform for P&C insurers
Partnering with Guidewire, Newgen aims to help insurers become more customer-centric, digitally enabled, value-driven and efficient. Guidewire delivers a broad ecosystem of over 180 solution partners providing over 195 integrations via the Guidewire Marketplace. Guidewire ensures all of the Ready for Guidewire partner solutions are validated for security, quality and compatibility with Guidewire, emphasizing its focus on trust and innovation. Insurers can depend on this ecosystem of partners to drive business value and innovation by developing and delivering integrations, extensions, apps, and other complementary solutions for Guidewire products.
Newgen’s integration with Guidewire will reduce turnaround times for insurance documentation, transforming traditional paper-based processing, helping insurers make informed decisions faster and ultimately improving customer service overall.
In conclusion, Newgen’s Contextual Content Services platform for insurers has been integrated with Guidewire to facilitate secure content archival, real-time collaboration and efficient content lifecycle management, ensuring privacy and security. Insurers can use this platform to access intuitive search tools and collaboration capabilities, improving decision-making processes, and becoming more customer-centric and digitally enabled.